Frequently Asked Questions

We don’t accept change-of-mind returns, because every cover is personalised for you and each premade design is sold once and then retired. Your consumer guarantees are unaffected: if a file is faulty, not as described, or never arrives, we will fix it or refund you. Ask us anything before you buy.

If we have not yet provided you with the files, it may be possible to exchange your purchase for a different product or service. Please contact our customer support team at support@designdusk.com as soon as possible to discuss your options.

Because every cover is personalised and sold once, we don’t offer change-of-mind refunds. That doesn’t affect your rights: if a file is faulty, not as described, or never arrives, you are covered by the consumer guarantees in your country (including the Australian Consumer Law) and we will fix it or refund you. Ask us anything before you buy — we answer quickly.

The simplest way is to reply to your order confirmation email — replies go straight to the designer working on your cover. You can also email support@designdusk.com with your order number at any time. If you checked out with a DesignDusk account, the order chat in your account area works too.

Text changes on premade book covers can typically be completed in less than 10 hours.

Please contact us regarding font selection, as certain fonts may not be compatible with the design.

Certainly, we can make those small tweaks for you. Please note that some adjustments may incur additional costs.

Ebook covers are delivered at 1,600 × 2,560 pixels — Amazon KDP’s recommended size, which also meets Apple Books, Kobo and Google Play requirements. Print covers are prepared at 300 DPI and sized to your exact trim size, page count and paper type using the KDP or IngramSpark template.

Certainly! You can request additional text fields for your cover through our Contact Us page.

Yes — choose the “Ebook + Paperback Cover” option on the product page and both are included: the print-ready paperback cover plus the matching ebook cover.

Yes, we do provide source files upon request. For pricing details, please get in touch with us.

Most of our covers are created entirely by our designers. A small number combine AI-generated elements with real design work, and those are clearly labelled AI + Human, both in the shop and on the product page. Every finished cover, whatever its starting point, is composed, refined, typeset and quality-checked by a real designer. For custom projects, tell us before ordering if you prefer a cover created without generative AI.

We accept PayPal (including Pay in 4 where available), Apple Pay, Google Pay, Link and all major credit and debit cards, processed securely by Stripe. For any assistance, feel free to contact our customer support.

We don’t offer change-of-mind refunds, though your consumer guarantees always apply — if something is faulty, not as described, or never reaches you, we will put it right. Every premade cover is sold once and permanently retired from the store the moment you buy it, and your files — personalised with your title and author name — are emailed to you within 24 hours. Because of that exclusivity we can’t take a cover back once it is yours — but that is a change-of-mind limit, not a limit on your rights. Review the design carefully and ask us anything before you buy.

Premade covers are personalised with your title and author name and emailed within <strong>24 hours</strong> of purchase. Custom covers start with your brief; first concepts usually reach you within 24 hours of us confirming the details, and the finished print-ready files follow once you have approved the direction.

Add your book title and author name on the cover’s product page, click “Claim This Exclusive Cover”, and you’ll go straight to checkout — no account needed. Buying more than one? Use “Add another cover” at checkout. We only ask for your email, name and country, and your personalised files are emailed within 24 hours of purchase.

The cover image on the product page is the finished design — after purchase we personalise it with your exact title and author name, so what you see is what you get. Some covers also offer a live preview button that lets you type your own title onto the design before buying. If you’d like anything checked or tweaked before ordering, email support@designdusk.com and we’ll help.

Simply use our search bar to enter relevant keywords or genres, then explore the results to discover a cover that best suits your book’s theme.

License duration: perpetual. Usage coverage: worldwide. Digital usage (websites, mobile apps, software, ebooks, etc.): unlimited. Print runs (books, magazines, posters, etc.): up to 500,000 copies. If you require an extended license with unlimited print runs, please inform us and we’ll handle it for you.

There are distinctions between holding copyright and acquiring an image licence. When you own the copyright, you enjoy unrestricted control and usage. However, as image creators typically retain copyright, purchasing a licence is often necessary. Licences come with specific terms — such as copy limits, geographic restrictions, and media usage conditions — all detailed in the contract. Adhering to these terms is essential when using licensed images.

We incorporate paid content into our premade covers. Our primary sources for cover images are Shutterstock and Freepik, and we’ve invested in each image used, ensuring its quality and legality. We also leverage AI technology to enhance our designs, ensuring each cover is unique and visually striking.

While it’s not obligatory, it would certainly be appreciated by our designer at DesignDusk. You can give credit by including “Cover Design: DesignDusk.com” on your book’s copyright page. If you prefer to specify a particular designer’s name, reach out to support@designdusk.com and we’ll provide it for that specific cover.

By email, directly with your designer. After you order we email you within 24 hours with your initial draft or any questions, and you can share reference files, feedback and revision requests simply by replying. If you have a DesignDusk account, the order chat in your account area is available too.

You can use high-resolution images you own, but be cautious with internet images, as most are copyrighted. The lack of a © symbol doesn’t imply they’re free. For commercial book covers, obtain the artist’s permission or buy from stock photo sites. While personal images are acceptable, professionalism is key for a compelling book cover.

We strive for efficiency in our design process. You can expect the initial draft of your high-quality book cover within 24 hours. After the basics are in place, we’ll spend an additional 48 hours refining and polishing the cover.

Revisions are unlimited and free for all our packages. We’re dedicated to ensuring you get the book cover you desire. Trust in our skilled designers, who are experts at their craft.

Stock images are included in our cover design pricing, whether it’s a premade or custom design. Simply provide your preferred images and we’ll manage the rest through Shutterstock.com.

Certainly — we are skilled illustrators able to create custom illustrations tailored to your specific requirements. While our primary expertise lies in graphic design, we also excel in illustration when needed. Whether you prefer photographic stock images, typography, or bespoke illustrations, we’re equipped to bring your vision to life.

We typically provide the entire cover (front, spine, and back) in high-resolution JPG and PDF formats, plus 3D mock-ups for promotional use. If you require a specific format, please let us know and we’ll accommodate your request.

Absolutely — you can purchase the front cover separately now and acquire the spine and back later, whenever it suits you. We understand your requirements may evolve, so feel free to make your selections at your convenience and we’ll assist you when you’re ready for the next steps.

Premade book covers are pre-designed and ready to buy with limited customization. Custom book covers are uniquely crafted from scratch, offering extensive personalization to align with your book’s content and vision. Premade covers are quicker and budget-friendly; custom covers provide a one-of-a-kind look at a higher cost and longer timeline.

No. You can order your cover before you have an ISBN — the numbers do not expire, so many authors buy or assign one closer to publication. If you already have your ISBN or barcode, or KDP will generate one for you, just let your designer know so it can be placed correctly.